Privacy Policy
Our Privacy Commitments
At ShimmerBridge, we are dedicated to safeguarding your privacy and protecting your personal data. This policy outlines how your data is collected, handled, and kept secure when you use our website and services.
1. Information We Collect
- Personal identification (e.g. name, email, phone number) when you contact us
- Usage data and analytics to improve our website and services
- Communication records and support inquiries
2. How We Use Your Data
- To provide requested information, support, and services
- To improve user experience and platform quality
- For legal compliance and internal record keeping
3. Data Protection & Security
We prioritise strict data security controls, including encryption and regular audits, and only allow access to your data by authorised personnel.
4. Data Sharing & Disclosure
Your data is never sold. We may share information to comply with legal obligations or with trusted service providers under strict confidentiality agreements.
5. Your Rights
- Access, correct, or delete your personal information at any time
- Withdraw consent or object to processing
- Request a copy of your stored data
6. Retention & Storage
We retain your information only as long as necessary for purposes described in this policy or as required by law.
7. Updates
This policy may be updated. Any changes will be posted here and, where applicable, notified to you by email.
Contact Us
To exercise your rights or ask questions about our privacy practices, please email [email protected] or call +44 20 3728 9681.